Jumbo Labs has created this refund policy to describe the circumstances when Jumbo Labs will issue a refund, the process for claiming a refund against an order and the liabilities of Jumbo Labs related to a transaction ending in a refund claim. By registering for any of Jumbo Labs services, you are stating that you have read and accept all of the terms and conditions outlined in this refund policy.<\/p>\n\n\n\n
This refund policy covers the treatment of refunds by Jumbo Labs and\/or a website owned and operated by Jumbo Labs.<\/p>\n\n\n\n
This refund policy does not apply to the practices of companies \nthat Jumbo Labs does not own or control, or of persons that Jumbo Labs\n does not employ or manage, including any third-party service and\/or \nproduct providers bound by contract and any third-party websites to \nwhich Jumbo Labs’ website link.<\/p>\n\n\n\n
Jumbo Labs believes that every project starts with a finished \nproject in mind. Therefore, all possible attempts of amicably working \nout a mutually acceptable solution should be a priority in case of an \nunsatisfactory service. Refund is a last resort that may be taken when \nthings are absolutely not working out.<\/p>\n\n\n\n
Ultimately, our goal is to a reach a mutually satisfactory \nsolution. If you are unsatisfied for any reason that has caused you to \nthink about filing a refund claim, please a few minutes to write to us \nat contact@jumbolabs.com to initiate a dialog before requesting a \nrefund.<\/p>\n\n\n\n
Refund claims should only be filed if we are unable to come to a mutually satisfactory solution.<\/p>\n\n\n\n
\n Jumbo Labs takes every project very seriously and ensures that \nthe same is handled in a professional manner and the client gets the \nresult as per the terms and conditions of the proposal. However, if the \nclient is not happy with the outcome and has gone through the dispute \nresolution process, we do consider refund requests as per the following \nschedule which clearly lists the services and our refund policy related \nto each service.<\/p>\n\n\n\n
Website \/ Logo Design:<\/strong><\/td>| \n Full refund if project has not initiated or if the initial design style is not approved.\n If we fail to deliver as per our delivery \npolicy after the initial design style is approved, then we will issue a \npartial refund as per the proportion of the work completed.\n If we have completed the project and uploaded it on the server, no refunds will be issued.<\/td><\/tr> | <\/td><\/tr> Web Development:<\/strong>:<\/td> | \n Full refund if the project has not started.\n \nEvery web programming project has its own agreement. In case there is no\n agreement and explicit mention of refund policy, the following delivery\n policy will be applicable.\n Partial refund will be issued as per the \ndiscretion of the service provider if the project has not been completed\n as per the delivery policy and agreed upon contract. This will be \ncalculated as per the proportion of the project completed by Jumbo Labs\n and the proportion that is left to be completed as per the pre-defined \nscope of the project.\n \n<\/td><\/tr><\/tbody><\/table>\n\n\n\n | Applicability of the Delivery Policy<\/h3>\n\n\n\nPlease note that Jumbo Lab’s delivery commitment is subject to:<\/strong><\/p>\n\n\n\n Jumbo Lab’s liability is limited to the value of the portion of the project (as per Jumbo Lab’s proposal) which stands incomplete at any given point of time. At any point of time, Jumbo Labs cannot be held responsible for losses arising out of the services delivered \/ not delivered or the delay in the same. The liability to refund arises only once the project has been cancelled by the client and such cancellation has been communicated to Jumbo Labs in writing.<\/p>\n\n\n\n Refunds will be processed and mailed within 7 business days of the cancellation date and will be made using the same method of payment as the original (refund by check or refund to credit card).<\/p>\n\n\n\n Jumbo Labs may at any time, without notice to \nyou and in its sole discretion, amend this policy from time to time. \nPlease review this policy periodically. Your continued use of Jumbo \nLabs website after any such amendments signifies your acceptance \nthereof.<\/p>\n\n\n\n |